• Employee Delivery Procedures
• Employee Training and Evaluation
• Rental Unit Cleaning Procedures
• Customer Delivery Procedure
• Customer Training Procedures

• Complaint Policy

• Business License
• Home Medical Device Instate Retail Firm
• Home Medical Device Retail License - Warehouse
• California Sellers Permit
• Liability Insurance

• WhisperLite II Full-Electric Bed Rail Installation Instructions
• Universal Telescoping Side-Rail Assembly and Operating Instructions
• WhisperLite II Full-Electric Bed Instructions
• Bariatric Full-Electric Bed

• WhisperLite II Semi-Electric Bed Instructions
• Full Platform Exterior Scooter Lift Manual
• Phoenix Scooter Manual - Part 1.
• Phoenix Scooter Manual - Part 2.
• Daytona 3 and 4 Wheel Scooter Manual

• Pride Elite Traveller 3 and 4 Wheel Scooter Manual
• Metro Power III Owner's Manual
• Lift Chair Manual

• Transport Chair Manual
• Quickie Rhythm Manual

Rental Policies

• Used and Rental Equipment Cleaning
• Unable to Contact, Customer Failure to Arrange for Pickup
• Rental Duration Terms
• Rental Policies Explained
• Rent-To-Buy
• Bay Area Delivery Fees
• Customer Late for Delivery
• Customer "No Show" for Delivery
• Used and Rental Cleaning Policy
• Rental Unit Cleaning Procedures
• Customer Requested Service Calls
• Equipment Damaged by Customer
• Abuse of Equipment Cleaning Charges (Smoking, Soiling)

Customer Policies

• Refunds
• Payment
• Rental Unit Cleaning Procedures
• In Store Equipment Return Policy
• Lowest Price Guarantee
• Quality Customer Service
• Complaints
• Sales Tax
• Lowest Price Guarantee
• Fast Shipping and Delivery
• 100% Satisfaction Guarantee:
• How To Order
• Fax/Mail Orders
• On-line Delivery
• Your Bradford Medical Supply Account

Legal Policies

• Our Security Policy
• US Government and Educational Institutions
• Private Insurance & Medicare Reimbursements
• Warranties
• Warranties For Information On Products Not Shown
• Privacy and Electronic Communication Policy
• DISCLAIMER OF WARRANTIES AND LIABILITY
• INDEMNIFICATION
• Terms of Use