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Medical Equipment Rentals
Rental Policies
Cleaning Policies
All of our rental medical equipment is thoroughly tested
and cleaned and disinfected after every rental. They are cleaned to meet
all local, city and state public health requirements. Our cleaning procedures
available upon request. Please refer to our cleaning policies at the bottom
of this page.
Bay Area Delivery Fees
Bradford Medical Supply delivery fees include delivery,
setup of equipment, instruction on how to use the equipment, disassembly
and pickup.
Rent-To-Buy
At Bradford Medical Supply you can rent our equipment and
have the cost of that rental go towards your purchase of a used product.
BRADFORD MEDICAL SUPPLY (BMS) Rent-To-Buy
At Bradford Medical Supply
you have the option rent our equipment and have the cost of the rental
go towards the purchase of that equipment.
The only stipulation is that
the used equipment must meet the criterion to be used equipment. That
is, it must be rented at least the number of time required to become used.
(See the used equipment section for the number of times a particular piece
of equipment is rented until it is deemed "used".) Newer pieces of equipment
that do not meet the "used" criteria may be discounted at our discretion.
BRADFORD MEDICAL SUPPLY - Rental Policies
Credit cards will be charged at
the time the rental is reserved. The duration of the rental will start the day
the item is delivered. ALL RENTAL SALES ARE FINAL!. NO EXCEPTIONS! The licensee's
card will be debited at the time the reservation is made. WEEKLY rentals CAN
NOT be converted to MONTHLY RENTALS or vice versa.
BMS notification for pickup must be
received at least 2 days (48 hrs) in advance of the return date on this enclosed
contract. If not, the client will be charged for the next rental period. All
pickups scheduled after the due date are subject to a new delivery charge.
Once BMS processes your order and
charges your credit card for your rental unit; that unit is reserved for YOU
and the timeframe YOU specified. BMS policies can not and will not make this
item available for anyone else for that specified time frame. This means if
you change your mind for whatever reason and don't want to rent the unit BMS
has lost the opportunity to rent the unit to someone else for that timeframe
and will be unable to realize the revenue generated from that rental.
In the event that a client reserves a unit and changes their mind or declines
to accept and cancels after their card has been charged BMS reserves the right
to charge a Restocking Fee. All cancellations are subject to a 25% restocking
fee on items rented.
DAILY rentals are for 16 hours. The equipment
must be picked up or delivered in the morning and returned or delivered
back to the store before closing. 2 DAY rentals may be returned to the
store 48 hours later at the same time it was picked up or delivered. If
the item is returned late or beyond the agreed upon rental period your
card will be debited accordingly.
BRADFORD MEDICAL SUPPLY
- Bay Area - Set Up, Delivery
and Pickup Fees
$50 fee is added for rental
set up, delivery and pickups for less than 25 miles,
$90 fee is added for rental
set up, delivery and pickups between 25 and 50 miles
$125 fee is added for rental
set up, delivery and pickups between 50 and 100 miles
$180 fee is added for rental
set up, delivery and pickups greater than 100 miles.
Due to our daily delivery
schedule BMS CAN NOT wait for more than 30 minutes for a customer past
the agreed upon appointment time on the agreement contract. Waiting longer
than that impacts deliveries to other BMS customers and costs us valuable
operational time and money. If BMS has to wait longer than 30 minutes
than the time agreed to by the customer written on the contract we reserve
the right to charge the customer up to 1/2 of the delivery charge as an
additional fee.
BRADFORD MEDICAL SUPPLY
- Cleaning Policies
Before any wheelchair, lift
chair, recliners, electric scooter, power wheelchair, hospital bed or
mobility equipment can be certified as acceptable for customer use, Bradford
Medical Supply inspects, cleans, sanitizes, tests, and adjusts, if
necessary, at the beginning and ending of each rental period. Bradford
Medical Supply wheelchairs, lift chairs, recliners, electric scooters,
power wheelchairs, hospital beds or mobility equipment undergoes regular
maintenance and inspection to monitor wear and identify any items that
require replacement. We employ this strict policy so our customers can
rest assured that equipment rented from us will be safe, reliable, presentable,
and in optimum working condition. Beyond our own strict maintenance policy,
we maintain close relationships with our equipment manufacturers and distributors
so our technicians are always aware of the latest advances in technology
safety and maintenance procedures. These relationships enable Bradford
Medical Supply to often accommodate special requests for equipment
that may not be readily available. Bradford Medical Supply at 1-877
580-5757!
Customer No Show
Due to our daily delivery
schedule BMS CAN NOT wait for more than 30 minutes for a customer past
the agreed upon appointment time on the rental agreement contract. Customers
who are not available at the time of the delivery and give no prior notice
will be deemed and as a "NO SHOW" and be subject to the following charges:
1. Daily or 24 Hour Deliveries
- An additional delivery charge equal to the original charge and
the cost of the daily or 24 hour rental.
2. Weekly and Monthly Deliveries
- An additional delivery charge equal to the original charge.
BMS will
make every effort to redeliver the item for the same day if our schedule
will allow it. BMS will make every effort to accommodate customers that
give us a timely notice to a change in their schedules. If we can not
accommodate the change in a clients schedule for the delivery day, the
delivery will be rescheduled for the following day with an additional
delivery charge.
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